Guides

Not sure how to shift your marketing plan to adapt to changed consumer behavior? Here’s how to retain your existing customers and gain the ones your competitors are losing.

Reviews & surveys help businesses rank higher on search, improve operations, and turn angry customers into loyal ones. Here's how to build a winning customer feedback process.

Don’t have the kind of online reputation that you want? Here are some templates you can use to respond to the 5 types of negative reviews.

Here are some tips and strategies to future-proof your business and be prepared for whatever may come next.

Getting your small business to stand out from the competition isn’t always easy. So we put together this guide to help you understand how to build a winning marketing plan.

The best marketing is a personal recommendation from a friend or family member. Here's how you can start collecting more customer referrals.

It's incredibly challenging to find new opportunities in today’s saturated marketplace. In this guide, we will share our top 15 tried and tested tips to get more customers.

A great text can turn a prospect into a customer and a happy customer into a glowing review. Here are 9 templates that you can start sending today.

The best businesses are those that consistently deliver great customer experiences. Here's how you can improve customer experience and be the obvious choice in your area.

Google is constantly evolving. As a manager, you need to update your knowledge of how the search engine works. Here's a summary of the most important changes.

Recessions are tough times for everyone, small businesses included. But taking the right actions means that you can come out of the crisis stronger than ever.

To succeed in today's landscape, businesses need to take the right steps to be found in search results and be chosen by customers. How? By harnessing the power of reviews.

88% of patients use online reviews as a key step in finding a doctor. In this guide, we'll take a deep dive into online reviews and why they're essential for your practice.

98% of patients choose a dentist from the first page of Google. In this guide, we will deep dive into why strong online reviews are essential for your dental practice.

In this guide, we reveal 10 steps to win top Google search rankings for your business, with lots of actionable take-aways.

Today’s digitally-connected world has given customers more resources, options and control than ever. Here's how to be found, be chosen and be connected with your members.

Not sure how to respond to a customer review? In this guide, we'll give you winning templates for customers who are angry, delighted, and everything in-between.

This guide will tell you how to get more patients without spending a lot of resources on marketing your practice.