Guides
Download Birdeye's instructional Guides, with tools, tips and best practices to help multi-location marketers drive customer happiness and convert experiences to revenue.
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The world's changing. Is your restaurant adapting?
In this guide, we’ll share tips, tricks, & insights from restaurant managers who’ve successfully adapted to digital & grew sales even during lockdowns and a global pandemic.
Download nowDownload guide nowHow to get more Google reviews: A no-nonsense guide
Want to be chosen more often in search results? Download this guide to find out how to collect and manage Google reviews and make your business the obvious choice.
Download nowDownload guide nowThe 2021 online survey survival guide
In this guide, we’ll discuss how managers can quickly identify unhappy customers, take action, and deliver value throughout the customer lifecycle.
Download nowDownload guide nowA marketer's guide to building a VoC program
In this guide, we'll break down how customer feedback can improve your marketing conversion and share some tips for turning feedback into action.
Download nowDownload guide nowOvercoming data silos to put customers first
In this guide, we’ll discuss how managers can quickly identify unhappy customers, take action, and deliver value throughout the customer lifecycle.
Download nowDownload guide nowState of SMS Marketing in 2021
Many successful businesses are turning to SMS marketing to engage consumers in a far more direct and immediate fashion–often at a fraction of other channels’ costs.
Download nowDownload guide now5 ways to creatively use chatbots to market your business
Chatbots are conversational agents that help businesses like yours communicate efficiently without employees needing to get involved. Here are 5 templates you can use today.
Download nowDownload guide now7 ways to design a referral marketing program
While customer referrals are a great way to attract new business, designing a referral marketing program isn’t easy. Here are 7 tips to help you get started.
Download nowDownload guide now8 tips for a successful SMS marketing campaign
Want to use text to market your business, but don’t know how to get started? Our checklist can help.
Download nowDownload guide nowHow realtors are connecting with their clients during COVID-19
Here's how realtors can sell more houses even while staying socially distanced.
Download nowDownload guide nowHow dentists are communicating with patients during COVID-19
Here are a few tips and tricks that dentists can use to communicate with patients even while remaining socially distanced.
Download nowDownload guide nowHow to do business entirely over text
Text messaging is the new business essential. Here’s how you can leverage it to its maximum potential. Screen reader support enabled.
Download nowDownload guide nowHow Birdeye customers can effectively communicate during COVID-19
Using the Birdeye dashboard to communicate with your customers? Here's a checklist to help you utilize Birdeye to its fullest potential during the COVID-19 pandemic.
Download nowDownload guide nowWhy automate?
Birdeye’s automated solutions empower you to send review requests without disrupting your team's workflow.
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Download nowDownload guide nowGuide with Featured Image
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