Customer-Driven Marketing: Grow Faster When Customers Take the Wheel
Customers are more connected with each other than ever and can find businesses that serve their needs in minutes, if not seconds. If a business fails to meet customer expectations, a customer can easily find another option. In such an environment, the businesses that win are those who deliver superior customer experiences from the very first touchpoint.In this podcast, we’ll cover the questions that every business has about customer experience, and how creating a great one refuels your marketing efforts.